Appointments are available from Monday to Thursday between 8.30am and 5.15pm. On a Friday, appointments are available between 8.30am and 4.00pm. We offer late appointments on Wednesday evenings until 6.00pm and alternate Thursday evenings until 7.00pm.
We ensure all patients get a text reminder for scheduled appointments and for recalling for their next examination, where possible. If you would like a postal or email reminder this can be arranged at reception.
Reception hours vary, as we try to take a lunch break between 1.00 and 2.00pm.
We are happy to accept new patients on our dental plan or as fee paying private patients. We do accept NHS patients if we have capacity to do so. We do try and offer children free treatment on the NHS.
Please contact the practice for details of our fees or our dental plan on 01625 574609
We schedule emergency slots daily to ensure we can offer our patients emergency treatment. Please telephone the practice as early as possible on 01625 574609. Please call the same number for out of hours arrangements.
Cancellations and Missed Appointments
As valued patients here in Bollington, we appreciate you have busy lives which may mean you may not always be able to attend your dental appointments. We do send text reminders of your appointments. Please ensure that we have your correct contact details for this service.
Missed or broken appointments are the single biggest cause of extended waiting times. The quicker a dental problem, like tooth decay, is dealt with, the better the treatment outcome.
Unfortunately, as a result of the pandemic, waiting times have increased and therefore it is very important you keep your appointment.
If you need to cancel your appointment please give the practice as much notice as possible.
For those NHS patients who fail to attend two appointments, we cannot guarantee that further appointments will be made. Following failure to attend an appointment, you will be informed in writing of this failure.
For private patients a fee may be charged depending on the length of the appointment missed and at the discretion of the dentist.
These actions will hopefully act as an incentive to patients to keep their appointments or cancel them in good time.
For those patients who have dental care provided under the NHS, should you miss an appointment or give less than 24hrs notice on more than two occasions, you will no longer be offered further appointments.
For those patients that pay for their treatment on a pay as you go basis, should you miss an appointment or give less than 24hrs notice you may be charged, depending on the length of the appointment missed.
Cash, cheque, debit and credit cards are accepted. We do ask for payment to be made if treatment is carried out on the same day. Please contact reception for an up to date fee guide.