We operate a practice Complaints Procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.
Our complaints manager, Sarah Phillips, will give you further information. Our practice leaflet gives details of the procedure and is available from reception.
Our aim is to give you the highest possible standard of service and we try to deal with any problems that may occur.
If you are not satisfied with the result of our Investigation please refer your complaint to:
NHS England, PO Box 16738, Redditch, B97 9PT
The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank London SW1P 4QP
For complaints about private treatment:
Dental Complaints Service, 37 Wimpole Street, London, W1G 8DQ